Privacy

The data in your shop is yours. Customer records, stock, documents and figures entered into Vowerole belong to the business that entered them. We process them to run the service for you and for no other purpose.

It is isolated per business. Tenant separation is enforced by the database rather than by application convention — the mechanisms are described on the security page.

We do not sell it, and we do not train on it. Your ledger is not a dataset.

You can take it with you. Ask and we will export your data in a form you can read. A jewellery ledger is a financial record and holding it hostage would be indefensible.

Google account data, if you connect one. Connecting is optional and nothing else in Vowerole depends on it. Two permissions are requested, and the consent screen shows both: analytics.edit, which lets Vowerole create a Google Analytics property and a “Website” data stream for your storefront and read its figures — Google publishes no narrower permission for creating a property — and webmasters.readonly, which reads Search Console performance and can change nothing. That data is used solely to show you those figures inside your own account; it is never sold, shared or used to train anything. Disconnecting from the website settings deletes the stored credential, and you can revoke access from your Google account at any time without asking us. The Google integration page sets this out in full. Vowerole’s use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

Questions, requests and complaints go to tech@vowerole.com. That includes any request about data relating to you personally.

This page will be replaced by the executed policy, which will carry its own effective date. Until then, treat it as our commitment and ask us anything it does not cover.